US Crackdown on Offshore Call Centers Threatens Millions of Jobs in India and the Philippines

Washington DC, Sunday, 21 June 2026.
A new US regulatory proposal could devastate the $97 billion call center industries in India and the Philippines, employing nearly 2 million workers. The FCC plans to require location disclosures, English proficiency standards, and onshoring incentives, sparking fears of mass layoffs. Industry leaders warn of destabilization, while experts urge a shift to AI-driven, high-value services. With the public comment deadline looming on June 22, 2026, both nations are mobilizing diplomatic and industry responses to protect their economic lifelines.