OtterBox Lawsuit: Warranty Claims Under Fire
United States, Friday, 28 March 2025.
OtterBox is sued for allegedly failing to honor warranties on defective smartphone and tablet cases, raising concerns over consumer protection and company practices.
Legal Action Details
A class action lawsuit was filed against Otter Products, LLC (doing business as OtterBox) on March 27, 2025, with plaintiffs Troy Button, Tresha Davenport, and Eric Semple leading the charge under case number 1:2025cv00969 [1][3]. The lawsuit, filed in Colorado, alleges that OtterBox engaged in deceptive practices by failing to honor its warranty obligations for smartphone and tablet cases, leaving consumers without the promised protection [1].
Consumer Protection Claims
Attorney Kevin Hannon of Singleton Schreiber, representing the plaintiffs, emphasized the serious nature of the allegations: ‘Companies like OtterBox profit by advertising their products as reliable and backed by warranties, yet fail to deliver when consumers need support’ [1]. The legal action brings multiple claims, including breach of warranty and violations of state consumer protection laws, seeking compensation for affected consumers [1].
Legal Proceedings and Consumer Response
The case, formally titled ‘Button et al v. Otter Products, LLC,’ was filed under 28 U.S.C. § 1332 relating to diversity jurisdiction [3][4]. Consumers who have experienced warranty denial for their OtterBox products are being encouraged to contact Singleton Schreiber law firm to potentially join the lawsuit [1]. This legal action represents a significant challenge to OtterBox’s warranty practices and could have broader implications for consumer protection in the mobile accessories industry [GPT].