Lucidya Prepares to Showcase CXM Innovations at LEAP 2025
Global, Saturday, 1 February 2025.
Lucidya will showcase its AI-powered customer experience platform at the LEAP tech event in Riyadh, potentially unlocking global business opportunities.
Innovative AI Solutions Take Center Stage
Lucidya, a pioneering AI-powered customer experience management (CXM) platform, is set to showcase its comprehensive product suite at LEAP 2025, scheduled for February 9-12, 2025, at the Riyadh Exhibition and Convention Center [1]. The Saudi-based company will demonstrate multiple innovative solutions including Social Listening, Profiles, OmniServe, AI Agent, Survey, and Media Monitoring - all integrated into their unified CXM platform [1]. As the first venture capital-backed AI company in the region, Lucidya’s participation aligns with Saudi Arabia’s ambitious USD100 billion AI initiative under Saudi Vision 2030 [1].
Impressive Performance Metrics
The company’s impact on business outcomes has been remarkable, with recent analytics reports from January 2025 showing extraordinary results. Businesses utilizing Lucidya’s platform have experienced a 238% increase in positive brand sentiment, along with a 207% increase in social reach [1]. Perhaps most notably, the platform has achieved a 900% improvement in response time to customer questions [1]. These impressive metrics have contributed to Lucidya’s elevation to the prestigious Saudi Unicorn Club [1].
Strategic Presence at LEAP 2025
LEAP 2025 promises to be an extraordinary showcase with over 1,000 speakers across 17 stages [3], making it the world’s most attended tech event. Lucidya’s CEO, Abdullah Asiri, will be participating in a special session titled ‘AI in Action: Startup Applications in Health, Marketing, and CS’ on February 10th [2]. Visitors interested in experiencing Lucidya’s innovative solutions firsthand can visit booth H3-F90 during the four-day event [1].
Real-time Event Analysis Initiative
In an innovative approach to demonstrate their capabilities, Lucidya has announced plans to collect and analyze real-time feedback from various sources during LEAP 2025 [1]. This initiative will culminate in a comprehensive report designed to help businesses optimize their marketing strategies through enhanced understanding of customer needs. With nearly a decade of market presence and over 120 enterprise clients across various industries [1], this real-time analysis showcases Lucidya’s commitment to delivering actionable insights in the rapidly evolving tech landscape.