Popular Tabletop Fire Pits Recalled Following Severe Burn Injuries
Washington, Thursday, 20 August 2026.
Southern Telecom recalled nearly 49,000 Brookstone tabletop fire pits following reports of uncontrolled flames and jetting fuel that caused second- and third-degree burn injuries.
Southern Telecom Initiates Urgent Recall Due to Safety Hazards
Southern Telecom, based in Brooklyn, New York, has announced a voluntary recall of approximately 48,700 Brookstone-branded tabletop fire pits in coordination with the U.S. Consumer Product Safety Commission (CPSC) [1][3]. The recall was officially announced on Thursday, August 13, 2026, following reports of severe flame jetting hazards that pose significant risks of burn injuries or death [3][5]. Consumers are urged to stop using the devices immediately, as the ethanol-fueled indoor units can cause uncontrolled pool fires and flames escaping from the fuel containers [1][3]. This regulatory action highlights the increasing scrutiny on brand-licensing manufacturing partners within the consumer home decor sector, particularly regarding fire safety standards [1].
Documented Injuries and Product Liability Risks
The decision to recall the products follows specific incident reports where the concrete open reservoirs failed to contain the burning liquid alcohol safely [3]. Southern Telecom has received two reports of flame jetting and flames escaping from the concrete container, resulting in two individuals suffering second- and third-degree burns [3][5]. These injuries underscore the severity of the defect, prompting immediate action to prevent further harm [1]. The presence of such hazards in indoor/outdoor fire pits raises critical questions about quality control processes for ethanol-fueled devices sold across major retail chains [5].
Retail Distribution and Market Impact
The recalled fire pits were sold nationwide at major retailers including Macy’s, Marshalls, T.J. Maxx, Indoff, iBuy, and Newton Buying Corp. stores, as well as online at Macys.com [3]. The products were available for purchase between February 2023 and December 2024, with retail prices ranging from $20 to $25 [3]. Based on the unit count and price range, the total retail value of the recalled inventory spans from 974000 to 1.218 million [3]. Model numbers BSFIREPIT01, BSFIREPIT02, and BSFIREPIT03 are affected, with the specific model number located on the bottom of the product packaging [3][5].
Consumer Instructions and Refund Procedures
Owners of the recalled fire pits must contact Southern Telecom to receive a full refund and should not sell or give away the hazardous products [1]. To process the refund, consumers can email a photo of the fire pit with the word “Recalled,” their name, and the current date written on it in permanent marker to support@customersupport123.com [1][3]. After sending the email, consumers are instructed to dispose of the product safely [1]. Additional information is available on Southern Telecom’s website or by calling their hotline, ensuring consumers have multiple avenues to comply with the safety notice [3].