MicroAge Launches CyberPointe Nationwide to Counteract Cyber Threats
New York, Tuesday, 4 February 2025.
MicroAge introduces CyberPointe Managed Security Services to protect businesses against rising cyber threats, offering tiered services like 24/7 threat detection and Microsoft 365 backup support.
Service Launch Details
MicroAge officially launched its CyberPointe Managed Security Services on February 4, 2025 [1], marking a significant expansion in the company’s cybersecurity offerings. The service introduces a comprehensive Security Operations Center (SOC) that provides real-time threat detection and response capabilities, integrating multiple security data sources into a unified platform [1]. This launch comes at a crucial time when organizations face increasingly sophisticated cyber threats [1].
Tiered Service Structure
CyberPointe’s service structure is designed to accommodate various organizational needs through three distinct tiers [1]. The Basic tier provides essential security features including managed SOC, Extended Detection and Response (XDR), and 24/7 threat containment. Organizations seeking enhanced protection can opt for the Plus tier, which adds managed email security and user awareness training. The premium Signature tier extends coverage to include Microsoft 365 IT Helpdesk Support and Backup Services [1].
Market Context and Industry Position
The launch positions MicroAge strategically in the growing managed security services market. As highlighted by Alex Ryals, MicroAge’s Chief Information Security Officer, ‘Cybersecurity tools have become overwhelmingly costly and complex, and the demand for qualified security professionals far outpaces supply’ [1]. This service introduction builds on MicroAge’s nearly 50-year track record in technology services [1], entering a market where specialized cybersecurity providers are increasingly sought after [2].
Monitoring and Reporting Features
A key differentiator of CyberPointe is its comprehensive monitoring and reporting system. Clients receive monthly detailed security reports and maintain real-time visibility into their security posture [1]. The service includes access to additional security features such as Multi-Factor Authentication and Cloud Backup services, providing organizations with a scalable and cost-effective approach to cybersecurity management [1].